Winter Weather - What Do I Do If
- Please do not call the Police Department unless it is an emergency.
- Immediately call TNMP @ 888-866-7456 or visit Report power outage.
- Keep all doors closed.
- Go to a particular room in your home, close the blinds, and put something against the glass to prevent further cooling if available. i.e., towels, cardboard
- Stuff towels in cracks under doors, including the room you are staying in. Smaller spaces make it easier to maintain heat than larger rooms.
- Wear layers of loose-fitting, warm clothing, especially warm socks and gloves if you have them.
- Eat & Drink to warm the body. But avoid alcohol or caffeine.
- Close off unused rooms to avoid wasted heat
- Use a generator, but only outdoors and away from windows.
- Do not use a gas stove or oven to heat your home. This could cause carbon monoxide poisoning.
- Keep freezers and refrigerators closed.
- Disconnect appliances and electronics to avoid damage from electrical surges.
- Have alternate plans for refrigerating medications or using power-dependent medical devices.
- Go to a local warming center.
1. Shut off the water
- Turn off your home's water main (or main water valve) to minimize water damage.
- If you are unable to turn off the main water valve, you can contact the Non-Emergency Line at 979-849-2383 and ask for assistance.
2. Open your faucets up
Turning faucets on will keep the pipes open and reduce the pressure downstream of any water in your pipe(s).
3. Call a plumber
Before unplugging any appliances, call a plumber or water-removal professional to help ensure everything's done safely. They should be able to help turn off your electrical breakers if needed.
4. Begin getting rid of the water
You can begin cleanup yourself, but to help mitigate damage to walls, floors and ceilings, Consumer Reports recommends contacting a water-removal company that's certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC).
5. Contact your insurance provider
Your insurance provider may be able to supply options for water-removal services it works with, who can respond quickly to any immediate water damage.